What’s Included in VDI Managed Services?
Virtual Desktop Infrastructure (VDI) refers to the process of running a desktop operating system inside a virtual desktop that lives on a server in your data center. This desktop is created by taking a single server and slicing it into multiple desktop computers that share the same resources.
SōtirIS VDI Managed Services is a solution that eliminates the need for a client to employ VDI expertise. We provide the necessary hardware, software, and expertise to complete a successful VDI implementation in YOUR data center. VDI or virtual desktops should be part of an overall Information Technology (IT) strategy.
Successful VDI Implementations
VDI has reached the tipping point; the technology is mature and the underlying networking, compute, storage, and virtualization components are more reliable and offer better performance than ever. High-density servers and virtual storage area networking offer dramatically improved input/output operations per second, but it takes a unique set of skills and experience to put all the right pieces in place and build the VDI solution correctly.
Each VDI solution has to be custom-built to suit the specific needs of the organization. While this seems obvious, it’s amazing how many sub-standard installations are actually off-the-shelf products tied together with a sprinkling of integration. So, beware of proposals (hosted or on-premises) that advocate such practice, as they’re unlikely to deliver the results you want.
Usage-Based on Software Billing
Depending on the software ownership method chosen, you could pay for only VDI software licenses used per month. With the SōtirIS VDI software subscription, you’ll receive a monthly invoice in arrears that will indicate the number of users from the previous month. The SōtirIS monthly VDI software subscription prevents the need to “over purchase” and maintain software licensing to cover incidental scalability concerns.
Increased Security
Implementing VDI for your organization provides increased security, as all of your desktops are in a single zone of control. A stolen laptop or tablet is not a problem if your data is securely housed in your data center.
Flexible Platform
VDI Managed Services can be implemented on your hardware and use your software licenses, or SōtirIS can provide the VDI hardware and software. SōtirIS will support any combination of hardware and software ownership and will consult with your IT staff to determine the best and most cost-effective configuration.
Lower Startup Costs
To build and maintain your own VDI environment requires a big upfront expenditure. Subscribing to the SōtirIS VDI Managed Services solution eliminates that big cost and gets you up and running quickly. Our experienced engineers know what to expect and what is needed to make your transition to the SōtirIS VDI Managed Services smooth.
Additional Benefits
Rapid Deployment and Low Impact
SotirIS will deliver a VDI environment in your data center in a fraction of the time that an internal IT staff would take to implement VDI. Your end-users will not be interrupted or experience any downtime during deployment. Virtual Desktops can be built and staged for delivery to end-users over time to further reduce the impact to end-user production.
End-User Help Desk
The SotirIS Solution Center provides help desk services to VDI Managed Services clients’ end-users Monday through Friday from 7:00 AM to 7:00 PM. Help Desk service outside of these hours is provided on a call back basis. SōtirIS client service agents are equipped to assist your end users with launching and operating their Virtual Desktops, as well as assisting with many off the shelf applications. Our agents utilize secure remote control utility software to efficiently assist end-users.
Maintenance and Administration
Like any other technology, VDI requires timely preventative maintenance. SotirIS consultants provide proactive installation of patches, fixes, updates, and upgrades and corrections to any issues that arise. Your IT staff will have access to the VDI environment to make simple changes for end-users and in case the need for physical access to the hardware is required.
VDI Managed Services vs. Cloud Hosted
The SotirIS VDI Managed Services solution is provided in your data center. We can provide the VDI hardware and software or we can utilize the investments you may have already made or a hybrid approach of a combination of SōtirIS and client-owned hardware and software can be deployed. SotirIS is a cloud hosting provider for small and medium organizations. SōtirISCloud hosting clients’ applications and data reside in the SōtirIS data center remote from the client’s location.